Consulting
Industries
From supply-chain through logistics, customer services, buying and selling functions our experience in retail is unparalleled.
We have run integrated channel models as well as pure play Digital and High St solutions.
We have delivered service, content and back office operations for many businesses working both supplyside and buyer side. Our partners operate in the UK, South Africa, Europe, India and the Philippines.
We have worked with Water and Gas providers to enhance their go to market propositions, delivering service and operational change programmes and managing their relationship with regulators.
Product proposition, operational design, risk management and business organisation have all been central to our work across both UK and international insurance operations.
We have worked with multiple SME's across many sectors from Biotech through Commercial Drilling, IT, Technology, Financial Services and Licensed Products. Providing operational, commercial and strategy solutions.
Expertise
UK and international sales strategies across multiple sectors and across all channels. Understanding markets, your team and your proposition to deliver growth
Designing, managing and leading operations to deliver outstanding experiences. Understanding processes, pinch-points, costs and skills. When to do things yourself and when to seek help.
Leadership and management - understanding the difference and what will work for you. Skills assessments and enabling your team to deliver. Engaging passion and purpose a central business goals.
Supporting and coaching you and your key team towards an agreed set of goals. Light touch or hands on as needed, supporting learning and working to fill skills gaps.
Commercial oversight of the full business model and alignment of financial to commercial goals. Risk and opportunity assessment from both a growth and cost perspective.
Taking teams and businesses through major goal and business re-structures. Effective change needs detail planning and excellent communication with relentless focus on the desired outcome.
Bringing customer, proposition and market together in a dynamic responsive way is central to our selling approach. How are your customers responding to market changes? How do you need to change what you do?